Our Legal Position and Your Account Obligations
Your relationship with 4dmama is governed by these terms from the moment you open an account and connect a payment method. Deposits made through Touch 'n Go eWallet, Boost or GrabPay are subject to each wallet provider's own service agreement alongside ours — you are bound
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by both. We reserve the right to suspend or close any account that breaches these terms, including accounts used in regions where access is not permitted under local law. Chargebacks initiated outside our dispute process may result in account suspension pending review. Account wallets hold funds
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in RM; no currency conversion is applied on the Malaysian payment rails we support, including DuitNow and FPX transfers. We may update these terms when regulations or our operational practices change. When we do, the updated version takes effect from the date it is published on
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this page, and your continued use of the lobby constitutes acceptance. If a specific clause conflicts with mandatory Malaysian consumer law, the mandatory provision prevails. For any account or payment dispute you cannot resolve through live chat, you may escalate in writing to our support team
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— contact details are in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.